The AI Assistant lives as a chat tab inside the search widget. Customers describe what they need in their own words. The assistant turns that into a search query, and your search returns the products. Nothing is invented.
Not every customer knows the right product name. The AI Assistant takes the question exactly as it is asked and finds the answer among the products you actually carry.
No new page, no second tool. The assistant appears as an extra tab next to the filters in the widget you already run, with its own name, its own greeting and up to three starter questions.
The AI never picks products itself. It writes a search query and your search returns the hits. What is not in the index cannot be recommended.
Proposed filters are checked against the index. Brands, categories and properties your catalog does not carry are dropped instead of producing an empty result page.
“Is there a cheaper one?” keeps every earlier constraint. The conversation refines the result step by step instead of starting over with each message.
The language of the question is detected automatically. The reply comes in the language of the index, or in the language you choose.
If the AI is slow, unavailable or the credit balance is used up, the customer simply sees the normal search results. The search box keeps working in every case.
The customer’s question is turned into search terms and matching filters, including everything still in force from the earlier messages.
The proposed filters are reconciled with your index. Only values your catalog really carries survive.
Your Eywora search runs the query, with your weightings, synonyms and rules. On zero hits the constraints are relaxed step by step.
From the products found, the AI picks the best matches and explains in one sentence why. Plus up to three follow-up questions to click.
What do I need to fix a dripping tap?Something similar, but cheaperHaben Sie das auch in Edelstahl?Does this adapter fit my compressor?A 30-minute demo on a real customer shop. Bring your typical customer questions and we will put them to the assistant live.